How To Clear Error Codes on GOtv
Explore The Best And Simple Ways On How To Clear GOtv Error Codes – Error E48-32, E016, E17 and E32.
Do you know that when your GOtv decoder is on and your subscription is active you can clear the Gotv errors with a simple text message? Let me show you how in this guide.
Using the phone number you used in purchasing your GOtv package, all you have to do is send a message to 4688 in the format written below.
How To Clear Error Codes on GOtv
RESET IUC NUMBER
as a message to 4688
For example: RESET 2003029600 to 4688 (where 2003029600 is your IUC Number)
Your IUC Number can be found on the red label under your GOtv decoder.
Another easier method is to go to http://eazy.gotvafrica.com/wap/, select your country and click on the “clear error code” link as shown in the image below. After that you would be asked to login, then select the exact error you see on your screen and click on the clear button.
The error should be cleared immediately.
How to Clear Error Code on GOTV – E48-32 Error Message
- Check if antenna is properly connected to decoder, if it isn’t, connect properly.
- Tap on the OK button to see signal information
- Go to Menu>Advanced>Installation – click on Auto scan
- If the error is not a general issue from GOTV, channel 48 and 52 will come up for you.
- When the scanning is complete, you see Channel 99. If it doesn’t come up, you will need to rescan to have access to all channels you paid for.
If after everything you are still getting errors, get in contact with GOTV on Facebook here, or here on Twitter. You can call their customer care on these two numbers: 08039003788 or 01-2703232
NOTE: GOtv Subscription Reset SMS Code
If you subscribed/renewed/just paid your GOtv subscription and its yet to activate, please give it at least 2 hours and send the following sms with your mobile phone:
RESET IUC to 4688
Example: if your IUC number is 123456789 send RESET 123456789 to 4688
Ensure your decoder is turned on when you send the code. Service would be restored immediately.
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