Glo Customer Care Number | Glo Service Code, Email Address
Glo Customer Care Number | Glo Service Code, Email Address. Here Is Glo Customer Care Number Code, Glo Customer Care Line Nigeria.
Glo Customer Care Number
: Glo, short for Globacom Limited, is a Nigerian telecommunications company that was founded by Mike Adenuga in 2003. It is the second-largest telecommunications operator in Nigeria and has a significant presence in other African countries such as Ghana, Benin, and Côte d’Ivoire.
Glo offers a wide range of telecommunications services including mobile voice calls, data plans, internet services, and value-added services. They operate on various technology platforms including GSM, 3G, and 4G LTE, providing their customers with access to voice and high-speed data services.
See Also: How To Link Your NIN With Your Phone Number (MTN, Glo, 9mobile Or Airtel)
Glo Key Features And Services
Some key features and services provided by Glo include:
- Voice Calls: Glo offers voice call services to its customers, allowing them to make local and international calls.
- Data Services: Glo provides various data plans and packages for mobile internet access. These include daily, weekly, and monthly data bundles with different data volumes to suit different user needs.
- Value-Added Services: Glo offers a range of value-added services such as caller tunes, ringback tones, mobile banking, mobile TV, and other entertainment services.
- International Roaming: Glo provides international roaming services, allowing customers to use their Glo lines and services when traveling abroad.
- Customer Care: Glo has a customer care service that assists customers with inquiries, complaints, and support for their services.
It’s worth noting that the specific services, features, and availability may vary depending on your location and the specific offerings of Glo in your country. For detailed and up-to-date information about Glo’s services, I recommend visiting their official website or contacting their customer support.
Glo Customer Care Number
Toll Free Number
For prepaid lines on Glo: 121
Other Networks: +2348050020121
For postpaid lines on Glo: 200
Other Networks: +2348050020200
Glo Customer Care Number For Complaint
How can I talk to Glo customer care?
Glo: 100. Other Networks: 0230010100.
Corporate Address. 19 Spintex Road Accra Ghana.
Email. customercare@glomobileghana.com. Locate a Gloworld Shop.
How To Contact Glo Customer Care
Here are some of the ways you can reach Glo customer care service in Nigeria:
- USSD Code
- Phone numbers
- social media platforms
Glo Customer Care Code Number for Calling from Glo Line
The number for reaching the customer care unit are:
- 121 – Used by prepaid and postpaid customers
- 200 – Used by corporate customers
The fact remains that either of the two numbers can connect you with a customer care representative.
Glo Customer Care Number to Speak with an Agent
Dial 200 on your smartphone. It is the number to use to speak with a customer service representative. This service doesn’t offer one the ability to demand any of the major languages frequently used in Nigeria.
Below are the steps to speaking with a Glo customer service agent:
- Dial 200 with your Glo number
- Listen to the information and service promotions
- From the options on the prompt, press 0, to speak with a representative
This automatically connects you with a Glo customer care representative on the ground.
Note: 121 currently does not grant access to speak with a Glo customer service representative. Rather, it provides all the necessary information and services for Glo customers. From the information provided by 121, one can resolve problems that will require the attention of a customer service representative. However, reaching customer service by dialing 121 offers one the opportunity to select the preferred language.
Languages available with the use of 121 include:
- Igbo
- Yoruba
- Hausa
- Pidgin English
- English language
444 can be used to reach the Glo customer service unit when you have an issue that specifically relates to internet services.
See Also: BVN Code For All Banks In Nigeria (MTN, Airtel, Glo & 9mobile)
Glo Customer Care Code Number for Calling from Other Networks
In a situation whereby your Glo number is blocked and you can’t contact the Glo customer service representative through your number, Glo provided different code numbers to reach the customer service department with any other line.
Glo Customer Care Number for Complaint
- 0805 002 121- Prepaid call center
- 0805 002 200- Corporate call center
- 171-Premium help desk
- 08077701030- Broad access
- 0805 123 4567- For Blackberry users
- Glo Link- 01 904 5254, 01 903 0121, 0805 903 0121
- 01 904 4444- Just dial card
- +448006353456- UK Top card
- 08070140444- Prepaid 3G H.S.I Helpline
- +234 (0)1 904 5002- Fax Number
The first two numbers (0805 002 121 and 0805 002 200) can be used to contact Glo customer care service through another network. Just as previously explained, 0805 002 200 can connect you to customer service when you listen to the prompt and tap 0. Meanwhile, 0805 002 121 provides necessary information about products and services. It can also help customers in the area of plan migrations.
Is Glo Customer Care Number Free?
It is free. However, there is another number – 171, that can be used to connect to the services of the customer care unit with the use of other networks. 171 is known as the Glo Hurry Up Help Line. It is specifically designed to bypass waiting time. The use of the code attracts a charge of N25 for any call. But the advantageous side of it is that it has no limit to the call.
See Also: How To Transfer & Share Data On Mtn, Etisalat, Glo & Airtel
Glo Customer Care Social Media Platforms
Glo, as a communication company that promotes the use of social media platforms, understands the need to reach out to its customers through these platforms. That is why the Glo customer care unit provided channels of communication on different social media platforms. Some of the social media platforms to reach Glo customer service include:
Glo Customer Care WhatsApp Number
Currently, there is no number available to connect to Glo customer service through WhatsApp. We hope to update you with their WhatsApp number as soon as they introduce one on their platform.
Glo Customer Service Facebook Page
Glo customers can drop complaints and messages on products and services through the use of a customer care Facebook page. To reach Glo customer service on Facebook, click here
Glo Customer Service on Instagram
The communication network also makes use of Instagram to link with its customers across the world. Through this platform, they are able to display new products and also get comments that help in building Glo products and services. To link up with Glo customer service on Instagram, click here
Glo Customer Care on Twitter
Reaching Glo customer service on Twitter is one of the best customer service strategies that bonds Glo with its customers. They also use this medium to gather complaints and inquiries, which helps them in formulating better services. To contact the Glo customer care unit on Twitter, click here
Glo Customer Service on LinkedIn
Glo customers are not left out of the opportunity to link up with a Glo customer service on LinkedIn.
Glo Customer Service on TikTok
The customer service of Glo Nigeria can also be reached through TikTok.
Glo Customer Service on Youtube
Youtube is one social media platform that is structured to cover a wide range of people. Glo customer service took advantage of the wide coverage of Youtube to transmit information on products and services. Customer service makes use of the comment section of the platform to gather information about their products and services.
Glo Live Chat Platform
This is another platform developed by Glo Communication in order to gain access to customers. The live chat is an open chat platform provided within the Glo website. To gain access to the Glo live chat platform, follow the quick steps provided below:
- Log in to the Glo official website or click here
- Scroll to the section with a chat symbol and click on it
- At this point, you are ready to chat with a customer representative.
This is another means of communicating with Glo customer care. The customer can send a complaint or inquiry through email. All that is required is for the customer to use this email address: customercare@gloworld.com as the recipient.
Frequently Asked Questions Regarding Glo Customer Care Number
1. How can I check my Glo data balance?
To check your Glo data balance, simply dial 1270# or send “INFO” to 127 via SMS
. You will receive a message containing your data balance and its validity period.
2. How do I subscribe to a Glo data plan?
To subscribe to a Glo data plan, dial *777# on your phone and follow the prompts.
You can select the appropriate option for data plans and choose a plan that suits your needs.
3. What is Glo Bounce?
Glo Bounce is a prepaid tariff plan offered by Glo that provides special benefits to its subscribers. It offers discounted call rates, free data, and bonus airtime for calls and SMS.
4. How can I contact Glo customer care?
You can contact Glo customer care by dialing 121 on your Glo line or 08050020121 from any other network. You can also reach them via email, live chat on their website, or through their social media channels.
5. What is Glo Yakata?
Glo Yakata is a prepaid plan that offers bonus airtime and data to customers when they recharge their Glo lines. Subscribers enjoy bonus benefits on every recharge, such as free data, bonus airtime, and free data gifting.
6. How can I check my Glo phone number?
To check your Glo phone number, simply dial 1358#
. Your phone number will be displayed on the screen.
See Also: Airtel Data Plans For Whatsapp, Facebook And Instagram
Conclusion
Glo is a telecommunications company operating in Nigeria and other African countries. It offers various services such as mobile voice calls, data plans, internet services, and value-added services. Customers can recharge their Glo lines using recharge cards or online methods, and they can check their data balance by dialing a specific code. Glo provides different tariff plans like Glo Bounce and Glo Yakata, each offering unique benefits to subscribers. To contact Glo customer care, you can dial 121 from your Glo line or 08050020121 from any other network, or use other communication channels like email, live chat, or social media.
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