TIMSVIRL NTSA Portal Login | How To Access

TIMSVIRL NTSA Has Launched A New Portal. Discover How To Create And Activate Your Account Through Our Guide. 


TIMSVIRL NTSA Portal Login: Need valid and useful information about TIMSVIRL NTSA portal login? Search no more as you have come to the right place. This article explores everything you need to know about TIMSVIRL NTSA portal including how to create and account and login.

The TIMSVIRL NTSA portal was created to help reduce congestions to provide better services to a larger number of people. On this portal, one would be able to carry out services like vehicle registration, motor vehicle ownership transfer, vehicle inspection as well as vehicle records management. If you want to know more about TIMSVIRL NTSA portal, keep reading this article.

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The National Transport and Safety Authority was established on 26th October 2012 and the sole purpose to harmonize the operations of the key road transport departments and help in effectively managing the road transport sub sector and minimizing loss of lives through road crashes.

The new TIMSVIRL portal has been created by the government and it is a requirement that every TIMS account holder update their information on the new portal. In this article. I am going to show you how to do this. Stay with me.

How To Create TIMSVIRL NTSA Account Online

Creating an account on TIMSVIRL NTSA online is very easy. Follow these simple steps to create an account:

  • Visit the NTSA website and then go to the NTSA online services. Subscribe to receive SMS and then “register an account on TIMS”
  • You would then need to input your national/ alien identification card ID serial number as well as other information you may be asked.
  • You can choose to create an account as an individual, dealer, agent, financial institution or even a company.
  • Fill in all the required information and the registration process has been completed.
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How To Register On TIMSVIRL NTSA Portal

If you want to be a buyer or seller, you would need to register on TIMSVIRL NTSA portal. Follow these steps to register on TIMSVIRL NTSA portal:

  • Visit the official NTSA portal and then click on “register account”. Pick your registration type which could be: Individual, dealer, financial institution, company or diplomatic mission and then click “Next’
  • Input the PIN and click in the magnifying glass button to proceed.
  • Next, put in your mother’s maiden name and then click on the “search button”
  • Fill in your KRA PIN and then “search”
  • Once you have filled out all the required field, a message would then be sent to your phone which contains your username or ID.

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How To Access TIMSVIRL NTSA Login

If you have been able to register your account, you would be able to login to TIMSVIRL NTSA. It is important to note that the credentials from the message you got when you completed your registration. Here are detailed steps on how to access TIMSVIRL NTSA login easily:

  • Go to the NTSA portal
  • Input your username and your password in the required fields and then click on the “sign in” button.

How To Reset TIMSVIRL NTSA Password

If you have forgotten your password, you don’t have to worry as your password can be reset easily. Follow these steps to reset TIMSVIRL NTSA password:

  • Go to the TIMSVIRL NTSA portal
  • Click on “forgot password” and then input your ID number and tap “next”
  • If you are from a foreign country, select the “alien option”
  • Input the verification code that has been sent to your mobile number and then click “submit”
  • Enter a new password and confirm it.

Although it is very easy to reset you password, it is however advisable that you keep your password safe to avoid the stress of having to reset it all the time.

How To Activate TIMSVIRL Account

It is no longer news that the new TIMSVIRL portal has been launched. Therefore, if you have been using the old portal, you would now be required to switch platform. However, you do not need to open another account because all your details have automatically been transferred to the new platform. All you need to do to activate your account is to use the forgot password option to be able to retrieve your account. Here is what to do:

  • Input your ID number and then click “proceed”, you would then get some part of your information on your account revealed.
  • Click the “send code option” (make sure the phone number you used is available with you at that time) and then you would get a one time verification code which would be needed for you to be able to change your password
  • Once you have been able to change your password successfully, you would then have access to your account again.
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TIMSVIRL Not Working? Do This

If you have been trying to login to your portal and it keeps bringing out the response “Invalid username or password” even after you have cross checked your credentials. You are required to do the following:

  • Click on “Forgot password” at the bottom of the page
  • Request for a code and create a new password.


If you have any question or need support, there are several means to contact NTSA. The following are valid contacts you can reach out to:

1. Email

2. Complaints

3. Address

National transport and safety 316 upper hill chambers, 2nd Ngong Avenue, Nairobi

4. Call Center Contacts

0709932000, 0206632000

Frequently Asked Questions

1. Can I Reset My NTSA Account Online?

Yes, you can reset your NTSA account online.

2. Why Am I Having Issues Trying To Login?

If you get an error message while trying to login, it could be network or you can try to reset your password.

3. Can I Change My Mobile Number?

Yes, if you lose the number you used to register, it can be changed.

4. Can I Use Someone’s TIMS Account To Make My Applications?

No, the information provided should belong to the owner of the account.

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